Poonawalla Fincorp’s Managing Director and CEO Arvind Kapil
Poonawalla Fincorp Limited announced on Thursday the deployment of four artificial intelligence solutions across its operations and finance functions as part of its digital transformation strategy. The Cyrus Poonawalla Group-promoted non-banking financial company has implemented one agentic AI solution and three AI-powered systems to enhance speed and accuracy in key business processes.
The Mumbai-based NBFC, which focuses on consumer and MSME lending, introduced an agentic AI-powered Data Quality Index that autonomously manages operational data integrity. The system features anomaly detection and self-adaptive validation logic that reduces manual intervention while ensuring regulatory compliance.
Infra tool cuts document processing to 5 minutes
The company also deployed an AI-powered infrastructure management solution to support its expansion of 400 branches across Tier 2 and Tier 3 cities. This system validates legal documents, including title deeds and municipal records, through multilingual translation, reducing processing time from 2-3 days to under five minutes after the document is uploaded.
Additionally, PFL launched Fin-Bot, an in-house developed financial intelligence solution that aggregates data from multiple systems for customised reporting across financial metrics. The fourth solution automates invoice management for sourcing channel invoices using machine learning and AI-vision models.
AI as long-term strategy
Managing Director and CEO Arvind Kapil said the company views AI as a long-term capability rather than a one-time upgrade. PFL currently has 35 AI projects underway, with eight completed, and plans to expand AI applications across risk management, fraud detection, marketing, and compliance functions.
The shares of Poonawalla Fincorp Limited ended today on the NSE at ₹426.45, up by 12.45 or 3.01 per cent.
Published on July 31, 2025
